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  • There are a number of things you can do to optimise your Broadband speed. This section looks at how you're connecting to the internet, and the factors that may influence your experience.
  • 1. Interference from other devices: if you're using WiFi your connection can sometimes suffer from interference from other devices.
  • 2. The worst offenders include baby monitors, cordless phones and wireless TV senders
  • 3. By moving your cordless phone/baby monitor charging unit to more than 2-3 feet away from your modem you can improve your WiFi signal.
  • 4. Using microfilters/splitters (standard broadband): a microfilter (or ADSL splitter) is a small device that plugs into your telephone socket and splits the line into both a telephone socket and a broadband socket.
  • 5. Without microfilters you may hear a noise on the line when you make or receive a telephone call, or you may experience some broadband connection problems
  • 6. Equipment that needs a microfilter includes: Broadband modems or routers, telephones, answering machines, digital TV boxes, fax machines and alarm systems.
  • 7. If you have purchased eir Fibre Broadband you won't need a filter however if you have standard broadband you can purchase one here.
  • 8. How your property is built.
    In larger homes, older homes with thicker walls or attic offices Wi-Fi signals can be boosted to optimise speeds by using homeplugs.
  • 9. Using Multiple Devices: if you notice slower broadband speeds, multiple devices sharing your internet connection may create a problem and can slow everything down.
  • 10. To test if a particular device is causing problems, try disconnecting them from the modem, then reconnecting them back one by one.
  • 11. Distance from your modem: WiFi networks can be affected by the amount of distance between your modem and WiFi Device (laptop, smartphone, WiFi printer etc.). In general, modems will work best within 30 metres from your WiFi device.
  • 12. WiFi works best when there's a clear space to your computer, unobstructed by barriers that may block the signal. These include thick walls or ceilings and large metallic surfaces such as radiators, mirrors and refrigerators.
  • 13. If you are experiencing WiFi interference or signal strength issues, you may need to change the WiFi channel on the modem which will set the modem to broadcast at a different frequency. Find out how to do this on our most popular modems.